General Information

The Information Services department maintains all hardware and software on campus. Information Services also maintains phone programming and network communications.  Please contact us to purchase hardware, software, phone equipment, make phone programming changes, upgrade hardware and software, and set up new computer accounts, or for repairs on your existing equipment.

For assistance in any of these areas, please dial the HelpDesk line at extension 5300, enter a ticket online at http://helpdesk.palmer.edu/, or you may contact your respective Information Services Department.  Your needs will be centrally dispatched to expedite service.

HelpDesk Line: (563) 884-5300

Computer Use Policy

Davenport Campus Employees

Senior Director - Information Technology - Mike Benedict
Help Desk Specialist - Lisa Lintz x5774
Network Engineer - Nick Browne
Programmer - Sheila Compton x5697
Technical Specialists - Leslie Howard, Ian Belby, Justin Brewer

West Campus Employees

Network Manager - Kelly Goetz

Florida Campus Employees

Network Manager - Matt Kellen
Technical Specialist - Steve Gothard, Ken Bell